Membership of Friends of the Hurtwood – a ‘how to’ guide

Membership of Friends of the Hurtwood – a “how to” guide

In this section we answer questions about becoming a member, how to make changes to your contact details or your donation and, how to cancel your membership

1) Becoming a Member

You can become a Member by clicking on any of the DONATE buttons which can be found throughout our website. This will link you to our donation page at Charities Aid Foundation (CAF), who we have appointed to process donations on our behalf.

There are two ways to become a Friend of the Hurtwood:

a) Make a regular donation, monthly or annually, by means of a direct debit. Most of our donors prefer this approach because as long as their direct debit is active their membership will remain in place

b) Make a single donation by card or PayPal to become a Member for one year. Shortly before the renewal date an email will remind you to make another donation to renew your annual membership, otherwise your membership will expire. All personal details will be deleted one year after expiry of your membership.

2) Change personal details

a) Change of email address

It is vital that we hold an up to date email address for you because email is used for all member communication. Therefore please tell us if you change your email address by emailing memberships@foth.co.uk from your new email address. Please include the old email address and your full name in the text so that we can update our records

b) Change of postal address

Please let us know if your postal address changes. Simply email memberships@foth.co.uk with the details and we will update our records

3) Change direct debit

a) Change of direct debit frequency or amount

Our partnership with Charities Aid Foundation permits us to make changes to a direct debit but you must instruct us first. You can request us to make a change by emailing memberships@foth.co.uk. CAF will send an email to you confirming any changes we have made

b) Cancelling a direct debit

All you need do is to contact your bank. When we receive notice of your cancellation you will receive an email confirming your membership has ended. All personal details will deleted one year after expiry of your membership.